British Council North Macedonia is looking to hire part-time Customer Experience Assistant. The successful candidate will provide professional integrated customer service support to our programmes and business support services by providing timely and accurate information helping people British Council works with and empowering them to achieve their goals and ambitions.


Location Skopje
Duration Indefinite contract
Closing date Thursday 30 January 2020

Role overview

We are looking  to hire part-time Customer Experience Assistant who will create and maintain a professional image of the British Council by providing an excellent customer experience.

Some of the main responsibilities will include:

  • Provide excellent customer experience to all British Council customers and partners by maintaining the Customer Services standards.
  • Ensure all enquiries by channels are recorded on timely basis.
  • Deliver registrations for Exams on a continuous basis and proactively cross-sell all relevant British Council services which customers may be interested in.

How to apply

To apply, please follow the link.